ubomoney Responsible Gaming
Gaming should be enjoyable. ubomoney is committed to providing tools and information that help players in the Philippines stay in control of their gaming activity and make informed decisions.
Our Commitment to Responsible Gaming
ubomoney believes that online gaming is a form of entertainment, and like all forms of entertainment, it works best when it is approached with clear boundaries and realistic expectations. We do not promote gaming as a way to generate income, and we do not encourage players to wager more than they are comfortable losing.
As a platform serving players in the Philippines, ubomoney is committed to providing a safe and fair environment. This means offering tools that help players manage their activity, making information about responsible gaming easy to find, and being transparent about how our platform works. We also enforce a strict minimum age requirement: the platform is available only to adults aged 21 and above, in line with Philippine regulations.
We recognise that for a small number of players, gaming can become a problem. If you or someone you know is struggling with their gaming habits, the resources and guidance on this page are here to help.
Recognising the Warning Signs
Most people who enjoy online gaming do so without any issues. However, it is worth being aware of patterns that can indicate gaming is becoming a problem rather than a pleasure. Some signs to watch for include:
- Spending more money on gaming than you originally planned or can afford.
- Chasing losses — continuing to play in an attempt to recover money you have already lost.
- Gaming for longer sessions than intended, frequently losing track of time.
- Feeling irritable, anxious, or restless when you are not able to play.
- Neglecting work, studies, family, or social commitments because of gaming.
- Borrowing money or selling possessions to fund gaming activity.
- Concealing your gaming habits from people close to you.
- Feeling that gaming is the primary way you cope with stress, loneliness, or difficult emotions.
Recognising these patterns in yourself is an important first step. If several of these describe your experience, we encourage you to take a break and consider seeking support.
Setting Your Own Time and Budget Limits
One of the most effective ways to keep gaming enjoyable is to decide your boundaries before you start, rather than during a session. Here are some practical steps that can help:
- Set a session budget: Decide in advance how much you are willing to spend during a session, and treat that amount as the cost of entertainment — not as money you expect to win back. Only use funds that you can comfortably afford to lose.
- Set a time limit: Decide how long you intend to play before you begin. Using a timer on your phone or a device alarm can help you keep to that limit.
- Take regular breaks: Step away from the screen at regular intervals. Prolonged sessions make it harder to maintain perspective on your activity and spending.
- Never chase losses: If you reach your session budget, stop. Continuing to play to recover losses often leads to spending more than intended.
- Avoid gaming when emotional: Playing under stress, after a difficult day, or when feeling low can lead to impulsive decisions. Give yourself time to feel settled before accessing the platform.
Self-Control Tools on the Platform
ubomoney provides tools that allow players to apply personal limits directly to their accounts. These are intended to help you stay within boundaries that you yourself have set, and to give you practical ways to pause or step back when needed.
Deposit Limits: You can set limits on how much you deposit into your account within a defined time period — daily, weekly, or monthly. Once a limit is set, it takes effect immediately. Increasing a deposit limit may require a review period to prevent impulsive decisions.
Cooling-Off Period: If you feel you need a short break from the platform, you can apply a cooling-off period to your account. During this time, you will not be able to access gaming features. This is a useful option if you notice your habits beginning to shift.
Self-Exclusion: If you believe you need a longer break or wish to stop using the platform entirely, you can request self-exclusion. A self-excluded account cannot be used for gaming for the duration of the exclusion period. We take self-exclusion requests seriously and process them promptly. To request self-exclusion or any account control tool, please contact our support team using the details in the footer.
These tools are available to all registered users. We encourage players to make use of them proactively, before any concerns arise.
Protecting Minors
ubomoney is strictly for adults aged 21 and above. We take the protection of minors seriously and apply age verification procedures during registration. Anyone found to be under the minimum age will have their account closed immediately.
If you share a device with younger family members or children, we strongly encourage you to keep your account credentials private, log out after each session, and consider using device-level parental controls or content filtering software to prevent access to gaming platforms.
If you suspect that a minor has accessed the ubomoney platform, please contact our support team immediately so we can investigate and take appropriate action.
Life Balance and When to Reach Out
Healthy gaming fits naturally within a balanced daily life. It should not compete with time spent on work, relationships, physical health, or rest. If you find that gaming is consistently taking priority over these areas, it may be time to reassess your habits.
Talking openly about your gaming with someone you trust — a friend, family member, or colleague — can be a valuable step. You do not need to be in crisis to seek support. Simply checking in with yourself regularly about whether gaming still feels like a positive activity in your life is a good habit to maintain.
If you feel that gaming has become a problem, professional help is available. Organisations in the Philippines that offer support for problem gambling include counselling services, mental health helplines, and community support groups. We encourage anyone who is struggling to reach out to a qualified professional rather than trying to manage alone.
ubomoney's FAQ page contains additional information on account management and accessing player tools. For policy details, please review our Terms and Conditions and Privacy Policy.
Need Help or Have Questions?
Our support team is here to assist with account tools including deposit limits, cooling-off, and self-exclusion. Visit the FAQ for quick answers, or log in to manage your account settings.